To account for a reduction in driving during the pandemic, auto insurers gave back more than $18 billion in premiums, according to Insurance Journal¹. That’s a great deal of money, but unfortunately, not all auto insurance customers noticed. A J.D. Power study² found that only about 52% of auto...

Developer Hubs are giving companies the tools they need to keep up with digital disruption and the API trend.

According to Integration Developer News¹, two out of three developers said they planned to expand application programming interface (API) use in 2020. Market Data Forecast² says that the...

In this Insurance Customer Journey Blog Series, we’ll discuss why reimagining the customer journey is critical, where the current improvement gaps among insurers lie, and further delve into ways these gaps can be addressed.

The concept of customer experience has been prevalent in the insurance...