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One Inc Whitepaper

Reimagining the Insurance Customer Experience

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Reimagining the Insurance Customer Journey Amid Digital Transformation

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One Inc Whitepaper

Insurer Compliance with the Telephone Consumer Protection Act (TCPA)

Compliance Challenges, Key Takeaways and Steps Insurers Need to Take Now

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One Inc Turns Insurance Payments From Burden Into Opportunity

One Inc offers a single platform to process digital payments for premiums and claims. Designed to integrate with modern and legacy insurance core systems, the One Inc Digital Payments Platform engages policyholders through the channels they use most while securely processing payments through those same channels.

  • Win happier loyal customers - from anywhere at anytime
  • Simplify payment reporting and reconciliation
  • Relieve the burden of security and compliance
  • Reduce reliance on paper and checks
  • Save money along the way

Take a Closer Look

The implementation of One Inc Digital Payments has allowed us to transition one of our larger transactional-related expense items annually into a reinvestment opportunity in our business, and continue to expand capabilities for our customers.
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Matthew Lubien
COO, K2 Insurance Services
One Inc’s seamless and flexible integration into our current systems will also streamline several time-consuming processes, freeing up our adjusters to focus on the complex issues that require more in-depth, human attention.
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Peter Datz
Director of Business Applications and Technology Services
ACCC Insurance Company
We chose to partner with One Inc because of their deep understanding of insurance and unique inbound-outbound solution.
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Pat Caine
CIO, Virginia Farm Bureau Mutual Insurance
With the One Inc Digital Payments Platform, we’ve been able to modernize our payment processes, creating an easy-to-use, secure, integrated experience for our customers and independent agents.
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Joseph Skruck
President and Chief Executive,
AssuranceAmerica
We didn’t approach this targeting a specific ROI, but rather with the goal of taking a normally routine, or maybe even a somewhat negative experience of making a payment, and enhancing that experience for our customers.
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Mark McDonnell
Executive Vice President,
Vermont Mutual Insurance Group
With their partnership, we will provide our policyholders with faster, convenient payment methods and improve overall security.
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John Halberstadt
VP of Technology and Chief Information Officer,
Capitol Insurance Group

More Customer Highlights

Customers &
Growing

Million Payment
Transactions

$

Billion
Processed

 

Latest Blog Articles

 
4 min read

A Superior Experience: Digital Insurance Premium Refunds & Agent Commission Payments
Jul 27, 2021 by The One Inc Content Team

To account for a reduction in driving during the pandemic, auto insurers gave back more than $18 billion in premiums, according to Insurance Journal1. That’s a great deal of money, but unfortunately, not all auto insurance customers noticed. A J.D. Power study2 found that only about 52% of auto...
4 min read

The Key to Faster APIs: Developer Hubs
Jul 13, 2021 by The One Inc Content Team

Developer Hubs are giving companies the tools they need to keep up with digital disruption and the API trend.

According to Integration Developer News1, two out of three developers said they planned to expand application programming interface (API) use in 2020. Market Data Forecast2 says that the...
3 min read

Reimagining the Insurance Customer Journey: Why Now?
Jun 22, 2021 by The One Inc Content Team

In this Insurance Customer Journey Blog Series, we’ll discuss why reimagining the customer journey is critical, where the current improvement gaps among insurers lie, and further delve into ways these gaps can be addressed.

The concept of customer experience has been prevalent in the insurance...

See All Blogs

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One Inc
620 Coolidge Drive
Suite 200
Folsom, CA 95630

General Contact: 866.343.6940
Email: TheTeam@OneInc.com

Support Number: 888.774.8020

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