Mobile technology is changing many aspects of daily life, and that includes the way people pay for things. During the pandemic, mobile payments took on a greater importance, but tremendous potential remains untapped. Here’s a look at the current trends in mobile payments.

The Pandemic Gave Mobile...

In our Insurance Customer Journey Blog Series, we discuss why reimagining the customer journey is critical, where the current improvement gaps among insurers lie, and further delve into ways these gaps can be addressed. Here in part 2, we take a deeper look at the value of digital engagement, its...

In March 2020, the Merriam-Webster Dictionary added contactless to its word list¹. They define it as relating to or “being a technological system (as for making payments) where information is transmitted without physical contact”.

The sudden rise to fame of contactless payments is also noted by...