One Inc today announced that MBA Insurance has selected PremiumPay® to enhance its inbound digital...
Modernize escrow premium payments for homeowners insurance. Reduce costs, improve accuracy, and...
Customers & Growing
Vendor-Providers
Annual Payments Volume
Learn what policyholders expect from premium payments—and where insurers are falling short.In this latest research, Celent explores the premium payment experience across more than 500 consumers and 50 insurers. The findings highlight a clear disconnect between...
P&C insurers are investing heavily in customer experience: digital claims journeys, AI-powered underwriting, streamlined onboarding. But the most frequent and consequential customer interaction remains under...
Nearly all insurers reported that fraud has increased over the past three years, with 45% reporting significant increases, according to the most recent Coalition Against Insurance Fraud’s State of Insurance Fraud Technology Study.That trend ...