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4 min read

A Superior Experience: Digital Insurance Premium Refunds & Agent Commission Payments

By The One Inc Content Team on Jul 27, 2021 8:00:00 AM

To account for a reduction in driving during the pandemic, auto insurers gave back more than $18 billion in premiums, according to Insurance Journal1. That’s a great deal of money, but unfortunately, not all auto insurance customers noticed. A J.D. Power study2 found that only about 52% of auto insurance customers knew about the refunds. Those who were aware of the refunds had a more positive perception of their insurer’s brand than those who did not.

Topics: Digital Payments digital premium refunds
4 min read

The Key to Faster APIs: Developer Hubs

By The One Inc Content Team on Jul 13, 2021 9:15:51 AM

Developer Hubs are giving companies the tools they need to keep up with digital disruption and the API trend.

Topics: Developer Hubs Developer Hub
3 min read

Reimagining the Insurance Customer Journey: Why Now?

By The One Inc Content Team on Jun 22, 2021 8:05:59 AM

In this Insurance Customer Journey Blog Series, we’ll discuss why reimagining the customer journey is critical, where the current improvement gaps among insurers lie, and further delve into ways these gaps can be addressed.

Topics: customer journey
3 min read

5 Ways Virtual Cards Improve the Insurance Claims Payment Process

By The One Inc Content Team on Jun 3, 2021 10:06:30 AM

Today’s companies and consumers expect digital options in their daily transactions, and insurance claim payments are no exception. Increasingly, insurance carriers are looking to replace costly paper checks with more modern alternatives. And although ACH has been a great initial step into quicker fund transfer, virtual claim payments are fast becoming a smart check replacement because of the additional benefits they offer.

Topics: Virtual Cards
5 min read

Why Insurers Need to Know About the TCPA

By The One Inc Content Team on May 25, 2021 11:13:51 AM

The Telephone Compliance Protection Act (TCPA) was enacted in 1991.The law places restrictions on telemarketing calls, the use of automatic telephone dialing systems (ATDS) and the use of pre-recorded or artificial voice messages. Updates to the TCPA include the creation of the Do Not Call Registry in 2003.

Topics: TCPA