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ClaimsPay® is the most comprehensive digital disbursement payment platform available. 

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Make the Complex... Simple

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One Inc Claims Payment Processing




Features & Benefits

Payments Options = Customer Satisfaction & Retention 

Pay Anyone

  • Insureds / Claimants
    (Single or Multi-Party)
  • Homeowners & Mortgagees
  • Lienholders
  • Vendors
  • Agents

Pay with Any Method

  • Direct to Card
  • Direct Deposit
  • ClaimsCard®
    (Instant Pre-Paid Card)
  • Mail Pre-Paid Card
  • PayPal & Venmo
  • Check

Pay from Anywhere with Mobile App

  • Approve claims & pay customers from the field​
  • Pay claims & provide funds
    instantly during catastrophic situations with “CAT” cards

Integration & Configuration Without Disruption



  • Easily integrate with new core systems​
  • Fast track your implementations with our solution-specific accelerators for the Guidewire and Duck Creek platforms
  • Integration Flexibility: Integrate via API for real-time update or via batch file

Web Services

  • Enable real-time data retrieval to fuel productivity  
  • Our robust set of web services facilitates faster responses & ensures swift payment transactions.


  • Enhance your customer experience with our insurer-branded & secure self-service web portal​
  • Quickly access, view & update all payment information in a single online location

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Pay Anyone

ClaimsPay® allows property/casualty insurers the ability to pay anyone at any time.

Pay Insureds/Claimants
(Single or Multi-Party)

Eliminate complications & payment delays. Whether you have a single claimant or a multi-party claim, ClaimsPay® makes the complex…simple.

Our proprietary authorization system and multi-party process is streamlined, enforceable & secure. It provides complete flexibility by allowing payees to determine the payment distribution amounts, as well as select their individual payment methods.



Pay Homeowners and Mortgagees

Pay homeowners & mortgagees easily, get bank decisions faster, and help homeowners get needed funds with ClaimsPay® Digital Mortgagee Solution.

The existing financial institution relationships & proprietary pending multi-party payment approval process from ClaimsPay® facilitates faster disbursement authorization. That means homeowners have quicker access to desperately needed funds during a time of hardship. And that really means that you have the ability to give your customers peace of mind when they need it most.


Pay Lienholders

Pay lienholders easily, get transferred titles faster, & recoup money from salvage.

Digital Total Loss Solution from ClaimsPay® can help you close claims up to 10 days faster. That means less money spent on rental car & storage expenses. It means getting auto titles transferred faster so you can recoup money from salvage. It means getting payments to lienholders & needed funds to policyholders with speed. It really means happier customers.



Refund Policyholders and Pay Agents

Issue premium refunds to policyholders and pay agent commissions digitally - via their preferred payment method. 

One Inc Premium Refunds and Commission Payments enable carriers to deliver digital disbursements with speed, convenience, and security - no matter the volume or frequency.  Easily issue digital premium refunds individually or in bulk for any situation – a class of business need, state regulations, or a company mandate. Say goodbye to all the uncertainty, intensive management, and excessive costs associated with physical checks.  Eliminate the burden of PCI and state regulatory compliance.  Your customers and agents will have control over how they’d like to be paid and will be delighted with rapid access to funds.  Enjoy better customer retention and keeps agents happy too.


Pay Vendors

Settle claims faster, attract ‘best in class’ vendors, & increase leverage in cost negotiations with the ClaimsPay® Digital Vendor Payments Solution.

The ClaimsPay® Vendor Portal streamlines the enrollment process, facilitating vendor self-enrollment and management, & allowing vendors with multiple locations to handle their own security, permissions & workflow. Digital vendor payments can be deposited directly into vendor-designated bank accounts or sent to vendor Point of Sale (POS) terminals via a virtual card number. Vendors are able to use the ClaimsPay® Vendor Portal to receive, view, & download claim payment and remittance information directly.


Pay with Any Method

Optimize your customers’ experience by offering them the convenience & flexibility of any payment method.

Multiple Payment Choices

Provide your customers the ability to select any payment method: Direct to Card, Direct Deposit, ClaimsCard®, Mail Pre-Paid Card, PayPal, Venmo, eCheck or Check.


Pay from Anywhere with Mobile App

Mobile App

Empower your field agents and adjusters with the ability to immediately approve insurance claims & digitally pay customers anywhere using our mobile app. Imagine the benefit of being able to accelerate claim closure & provide funds quickly, easily, & securely, especially during CAT situations.

We chose to partner with One Inc because of their deep understanding of insurance and unique inbound-outbound solution.
Pat Caine
CEO, Virginia Farm Bureau Mutual Insurance
We didn't approach this targeting a specific ROI, but rather with the goal of taking a normally routine, or maybe even a somewhat negative experience of making a payment, and enhancing the experience fo our customers.
Mark Mcdonnell
Executive Vice President, Vermont Mutual Insurance Group
Central is committed to delivering the highest level of service to our customers, which means adopting technology that enables us to enhance the customer experience. One Inc's software is built for insurance and we knew right away it was the right choice for us.
Cindy Hurless
VP of Customer Services, Central Insurance Company

What Makes One Inc Digital Payments Powerful?


Customers &


Million Payment



Included in ClaimsPay®


Digital Engagement

Remove friction from the payment and disbursement experience through two-way digital engagement at critical moments in the policy, billing, and claims lifecycle.

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Reporting & Reconciliation

Report and reconcile payments across inbound and outbound payment types, methods, channels, and batches. Report more accurately. Reconcile faster.

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Security & Compliance

Reduce the burden of maintaining compliance with PCI-DSS, NACHA, and other regulations by fully outsourcing payment instrument functions.

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