We take reasonable steps to help ensure that the Personal Information we collect from you is accurate, complete and current. In addition to accessing your Personal Information through the Sites, you may also request access to your Personal Information, request that erroneous or inaccurate Personal Information be updated, or (in certain circumstances) request deletion of your Personal Information, by contacting us via telephone at the toll-free number listed below, via email at privacyinquiries@oneincsystems.com, or writing us at the mailing address listed below. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We will respond promptly to your requests in accordance with applicable law and will try to respond to all legitimate requests within 45 days. Occasionally it may take us longer than 45 days if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. For your protection, we may only implement requests with respect to the personal information associated with the email address that you use to send us your request, and we may need to verify your identity before implementing your request. We may decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain personal information for a longer period for record keeping purposes, such as retaining records relating to your purchases for accounting purposes.
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Sites because such information may be required in order for you to register as a user, use products or services, , ask a question, or initiate other transactions.
You have the right to be free from discrimination for exercising your rights under the California Consumer Privacy Act. One Inc does not discriminate against California residents for exercising their rights under the CCPA.
Submitting Verifiable Consumer Requests
The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
To verify a consumer request, consumers will be asked to provide:
- Name
- Phone Number
- Email Address
- Mailing Address
- Matching pieces of personal information maintained by the Company in a signed declaration.
In response to the requests, consumers will be asked to confirm more than one data point of personal information maintained by the Company to verify their identity. We cannot provide personal information to consumers if we cannot verify your identity or authorization to make the request.
Authorized Agents
You may be permitted by applicable law to designate an authorized agent to exercise certain rights on your behalf. With the exception of authorized agents with power of attorney pursuant to Probate Code sections 4000 to 4465, consumers will be required to verify their own identity directly with the Company and provide written permission for an agent to act on their behalf.
