Karen Furtado, Partner of Strategy Meets Action joined Kevin Ostrander, CSO of One Inc to discuss the acceleration of digital payments transformation and why digital payments are red hot right now in insurance.
In recent years, more and more insurers have implemented digital payments solutions to deliver a better customer experience. Those insurers who haven't, have been realizing the gap, with some even struggling, especially when it comes to getting claim payments out the door. The drive to reduce expenses has also become even more of a priority than in years past.