Quicker Payments with One Inc's Express ClaimsCard®

Eliminate the burden of paper checks and reduce fraud. With One Inc you will be able to receive payments quicker with Express ClaimsCard and control your payment preferences. Once enrolled in our Vendor-Provider Network with Express ClaimsCard you will receive all future payments upon settlement from our large network of insurance carriers.   Here are some featured benefits of Express ClaimsCard:

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Get paid up to 30% faster with Express ClaimsCard

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Improved cash flow

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No postal service delays or trips to the bank

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Easy access to financial statements and payment history  

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Payments and data stay together, making reconciliation a breeze

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Reduced exposure to check fraud

Only a Few Steps to Register & Manage Payment Preferences

Step 1

Provide your organization’s Tax Identification Number(TIN) and your One Inc Enrollment Code:

Step 2

Complete your company’s profile to receive a temporary password.

Step 3

Log back in with the temporary password where you will be prompted to set your password to complete registration.

Existing vendor providers log in to change payment preferences

Auto

Improve cash flow with Express ClaimsCard.

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Healthcare

Save on time and resources with Express ClaimsCard.

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Legal

Express ClaimsCard allows for a faster disbursement of funds.

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Additional Industries

Save resources and time with Express ClaimsCard.

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Vendor-Provider Network FAQ's

For Vendor Portal

A copy of remittance information can be located in the vendor portal. Search in the vendor portal (advanced or batch). If documentation is available there will be a fetch or details button to view that documentation.  

Remittance information can be downloaded under the fetch or details button in the vendor portal. 

We do not display client specific EOB documentation within the vendor portal. This can be found within your client portal. 

For assistance with payment support issues, contact One Inc at (877) 313-4898 or providers@oneinc.com. 

There are no fees for reissuance. 

You can login to our Vendor Portal to register or change your payment preference at any time. 

 

You can login to our Vendor Portal to register or change your payment preference at any time.

Contact your adjuster to expedite your check. 

You can login to our Vendor Portal to register or change your company’s profile information at any time.

You can login to our Vendor Portal to register or change your company’s profile information at any time.

Remittance information is located in our Vendor Portal.

For assistance with any payment support issues, contact One Inc at (877) 313-4898 or providers@oneinc.com.

If you have multiple payments they become batched and appear in the batched portion of the portal.

You can update your user password by going to our Vendor Portal and clicking “Forgot Password” below the login button.

For One Inc Network

One Inc is of the fastest-growing digital payments platforms in the insurance industry managing billions of dollars each year in premiums and claims payments for over 180 Insurance Companies. One Inc offers a comprehensive end-to-end digital payments platform providing expanded payment options, multi-channel digital communications, and rapid digital disbursements, even for the most complex insurance use cases.

One Inc. is a payment processor for a large network of insurance carriers. So, if you have set up your payment preferences with one of our existing carriers those preferences will be applied to all carriers in our network. If you would like to change your payment method or take advantage of faster, more secure digital payments, log in to providers.oneinc.com to confirm your selection.

One Inc. is a payment processor for a large network of insurance carriers. So, if you have set up your payment preferences with one of our existing carriers those preferences will be applied to all carriers in our network. If you would like to change your payment method or take advantage of faster, more secure digital payments, log in to providers.oneinc.com to confirm your selection.

If your business is not part of the One Inc Network, it is easy to register. Register your organization in the One Inc Network at providers.oneinc.com. You will need your company’s Tax ID Number (TIN) and your One Inc enrollment code. If you need assistance during the registration process, please contact One Inc at (877) 313-4898 or providers@oneinc.com. 

  • Express ClaimsCard – Digital transaction powered by a One Inc Express ClaimsCard similar to a digital credit card processing
  • EFT/ACH – Automatic deposits directly to your bank account
  • Paper Check – Mailed by US Postal Service

 

 

The fastest way to receive payment is by activating Express ClaimsCard. When Express ClaimsCard is activated, funds are immediately available to be processed through your credit card terminal.

For Express ClaimsCard

Express ClaimsCard are electronic payments that use merchant card-based technology to process claim payments. A 16‐digit, single-use virtual card will be issued for each payment (single or bundled claims).

 

  • Express ClaimsCard can be entered into a standard point-of-sale system that accepts Visa®.
  • The following Express ClaimsCard limitations prevent fraudulent use:
  1. The Express ClaimsCard is valid for one transaction only,
  2. The transaction amount must equal the total amount of the Express ClaimsCard
  3. The transaction will only be successful when run on the vendor’s own credit card processing point-of-sale terminal identified with an eligible merchant category code (MCC). If you have additional questions, please contact One Inc.

Not at all. Do NOT attempt to use this number to pay for purchases. Instead, treat this payment as if a customer had called or mailed in their 16-digit credit card number and you needed to process that number on your credit card point-of-sale terminal to receive payment for services.

 

One Inc Express ClaimsCard offer the benefit of speed, convenience, security, and peace of mind. When choosing a digital payment method with email notification, you can receive payments soon after the insurance company submits them to One Inc. There is no need to go to the bank, deal with delays in the postal service, or wait for checks to clear. Express Payments also increase security and reduce your exposure to check fraud.

No. The Express ClaimsCard can only be used to receive a claim payment. The express payment cannot be used to make purchases.

Yes. The Express ClaimsCard has built-in fraud prevention to ensure it is only used for insurance claims payments.

Yes. All future payments will be made to you via a Express ClaimsCard unless you select a different preferred method of payment. You may change your preferred method of payment at any time by logging in to the One Inc Vendor Portal or by calling ClaimsPay® Support.

You should process an Express ClaimsCard as a credit transaction. If you accidentally select debit, the transaction will decline. Simply reprocess as a credit transaction.

Identity verification is required to ensure the correct organization is receiving payment. If you do not have the information required to verify, it is likely that someone at your organization in accounting or operations can provide the necessary information. 

See the “Payment Details” section of the email or letter you received. If you received notification of payment via email, instructions on how to access the Explanation of Benefits or remittance documentation is included in the email.

Yes. Like a check or an ACH/direct deposit payment, each virtual card payment is issued for the full amount of the claim payment

If you believe you received a notification of payment in error, or the amount issued to you from the insurance company is incorrect, or you catch an error in any other aspect of the claim, please contact One Inc.

No. There is only the 16-digit card number and a 3-digit CVV2 number

Enter the billing zip code displayed in the payment details section or the full mailing address where the payment was received

Call One Inc Payment Support at (877) 313-4898, and we will be happy to assist with reissuing or canceling the payment depending on your carrier.

Yes, there are processing fees associated with the POS system.

 

No, fees cannot be waived.

 

 




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