When a car accident happens, your insureds need to get back on the road quickly, but they are not the only ones looking to solve the situation. Adjusters want to settle claims expediently, and the auto repair shops, rental car companies, medical service providers, and legal firms also want to be paid without delay. One Inc’s digital payment platform offers an effective payment and claim solution specifically designed for auto insurance carriers.
With One Inc, the customer experience is considered in every step of the payment process. We enhance the customer experience by consolidating premiums and claim payments, streamlining inbound and outbound payment processing, and offering a variety of flexible payment options.
We have a complete API, and integrated chargeback management system that provides robust reconciliation, routing, and reporting tools, and the ability to reconcile to your core billing and policy systems in real-time.
With our digital payment platform, effectively manage, control, and deliver payments faster and more securely at any location. Choose from a variety of payment options including One Inc’s Express ClaimsCard®, IVR, digital wallets, debit, ACH payments, mobile payments, Pay by Text, split payments, Push to Debit, Venmo, PayPal®, Apple Pay®, and Google Pay™.
Streamline claim payments for multiple parties with digital approval capability and adjuster-owned dispute resolution. Digitally pay auto vendors, medical service providers and attorneys faster, and increase the digital adoption of our robust vendor network. This network is continually expanding with specialized services that reduce insurers’ call center volumes.
Give your insureds the ability to purchase their replacement vehicles sooner by streamlining workflows faster, digitizing information exchange, and digitally paying lienholders up to 10 days quicker via our expanding lienholder network. Obtain transferred titles faster, reduce rental car and storage expenses, and recoup money from salvage.
Increase digital adoption with our subrogation solution that allows you to digitally pay other insurance carriers in subrogation scenarios, including remittance and allocation detail.
At One Inc, we reduce the PCI burden required to maintain compliance, and are fully certified and compliant with TCPA (Telephone Consumer Protection Act), PCI DSS, Nacha, SOC 1 & SOC 2, HIPAA (Health Insurance Portability and Accountability), and ADA.
One Inc has a complete digital engagement/communication engine that includes a payment portal designed exclusively for the insurance industry. Our Inbound/outbound IVR gives carriers the ability to proactively communicate with customers when a specific event occurs.
Remove sensitive payment data from your networks and safely store tokenized data on our fully PCI compliant platform. Reduce the opportunity for fraud, and continually review security practices to give the best protection overall.
One Inc was founded by insurers for insurers, to serve only one industry — insurance, and we are experts in this domain. We focus on quality, reliability and reputation, and handle both inbound and outbound payments of all types and methods. That is the Power of One.