Life insurance carriers need a payment processing system that will grow with their company and continually meet the needs of its customers. One Inc’s Digital Payment Platform is the right platform to choose.
One Inc helps carriers transform their operations to increase the customer experience, which results in greater customer loyalty and retention.
One Inc reduces the PCI burden required to maintain compliance. We are fully certified and compliant with TCPA (Telephone Consumer Protection Act), PCI DSS, Nacha, SOC 1 & SOC 2, HIPAA (Health Insurance Portability and Accountability) ®, and ADA.
Claims, refunds, and commissions are part of our treasury and finance functions for both inbound and outbound payments. We also offer robust routing and reporting tools and have a complete API. In addition, we provide an integrated chargeback management system and the ability to reconcile to your core billing and policy systems in real-time.
Our digital engagement/communication engine includes a payment portal designed exclusively for the insurance industry. Our IVR gives carriers the ability to proactively communicate with customers when a specific event occurs such as policy cancellation, payment due notification, expired policy notification or claims notification.
The comprehensive end-to-end digital payments platform provides expanded payment options, multi-channel digital communications, and rapid digital payment. It also provides a frictionless payment transformation, leveraging a single virtual wallet for both premium payments and claim disbursements that support an enhanced user experience and detailed API documentation.
One Inc allows insurers to accept payments more rapidly, bind policies faster and collect credit card and ACH payments more efficiently.
Carriers that choose One Inc’s Digital Payments Platform modernize their customer experience by consolidating payments and streamlining inbound and outbound payment processing. Insurers can process payments anywhere and choose from a variety of payment options including One Inc’s Express ClaimsCard®, IVR, digital wallets, debit, ACH payments, mobile payments, Pay by Text, split payments, QuickPay and more.
One Inc keeps all sensitive payment data off your network to reduce and deter fraud, and continually reviews security practices to give you the best protection.
Digital payments lower operational costs and reduce inefficiencies associated with receiving and disbursing paper checks.
One Inc was founded by insurers for insurers, to serve only one industry — insurance, and we are experts in this domain. We focus on quality, reliability and reputation, and handle both inbound and outbound payments of all types and methods. That is the Power of One.