One Inc’s Digital Payment Platform With our digital payment process, non-standard auto insurance carriers can increase retention, decrease administrative costs, and mitigate data security risk — all while simplifying compliance.
With One Inc, the customer experience is considered in every step of processing. Our technology and processing reduce loss ratios and improves cycle time, delivering the best customer experience, and retaining valued customers. The digital engagement/communication engine includes a payment portal designed exclusively for the insurance industry. Our Inbound/outbound IVR, gives carriers the ability to proactively communicate with customers when a specific event occurs.
One Inc reduces the PCI burden required to maintain compliance. We are fully certified and compliant with TCPA (Telephone Consumer Protection Act), PCI DSS, Nacha, SOC 1 & SOC 2, HIPAA (Health Insurance Portability and Accountability) ®, and ADA.
Our treasury functions are for inbound and outbound payments which include claims, refunds, and commissions, which are all reconciled in one place. We also have a complete API, and integrated chargeback management system providing robust reconciliation, routing and reporting tools, and the ability to reconcile to your core billing and policy systems in real-time.
Choose from a variety of payment options including One Inc’s Inbound Interactive Voice Response (IVR) system, Express ClaimsCard®, digital wallets, debit and ACH payments, mobile payments, Pay by Text, split payments, QuickPay and more.
One Inc’s digital platform can help to modernize a non-standard insurance carrier’s payment process with our frictionless processing, effectively managing and delivering payments faster and securely at any location.
Our payment portal provides a streamlined reconciliation process and offers real-time visibility into all payment transactions, creating an easy-to-use, secure, integrated experience for insurers, independent agents, and policyholders.
We keep all sensitive payment data off your network to reduce and deter fraud, and continually review security practices to give you the best protection.
One Inc was founded by insurers for insurers, to serve only one industry — insurance, and we are experts in this domain. We focus on quality, reliability and reputation, and handle both inbound and outbound payments of all types and methods. That is the Power of One.