Pay by Text provides your policyholders with a simple, fast, and convenient payment channel to pay their premiums on time, whenever and wherever they are. Policyholders reply 'PAY' to a real-time payment reminder text without logging into a portal, pulling out a checkbook, or entering a credit card number.
Pay by Text engages policyholders and accepts payments at the same time. It’s a win-win solution.
The policyholder opts in to receive text messages from the insurer.
The insurer sends One Inc a batch file with customer identification and billing elements.
Using the policyholder’s preferred payment method, One Inc sends the policyholder a payment notification text.
The policyholder receives the text from One Inc’s communication module and replies with 'PAY'.
One Inc processes the payment using the policyholder’s previously saved payment instrument.
The policyholder receives a confirmation text once they've made the payment.
One Inc sends the insurer an output file with the payment processing status.
The insurer accesses Pay by Text transactions in the One Inc Digital Payments Admin Portal.
of adults carry text-enabled phones
of smartphone users text on a regular basis
of companies text with their consumers
of texts are opened within the first 3 minutes
of consumers reply to branded text message blasts
of consumers say texts from businesses are effective