In an era of instant gratification, receiving a check in the mail feels outdated — and is especially insufficient when mail service is disrupted. This disconnect between claimant expectation and insurer capability creates a significant experience gap that erodes trust and satisfaction.

Download this white paper to learn more about:

• the claimant experience gap: where traditional processes falter in a crisis
• the peril of delayed payouts and complex workflows
• the strategic advantages of streamlined digital claim payments
• building trust and resilience in the eye of the storm