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Align Collection Strategy with Consumer Expectations 

Closing the Payments Gap Between Carriers and Policyholders

Recorded Wednesday, October 14, 2026, at 12 p.m. ET

 

 

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The premium payment is the most frequent interaction most carriers have with policyholders, yet it remains one of the least optimized.

Watch now to learn where carrier priorities diverge from policyholder expectations and how payment modernization can help close the gap. You'll gain practical insights into aligning collection strategies with the needs of today's digital-first policyholders. 

 

What You’ll Learn: 

  • Elevate the Premium Payment Experience: Understand the growing impact of billing interactions on customer relationships.
  • Close the Payments Gap: Discover where customer expectations and carrier priorities differ.
  • Increase Adoption of Digital Payments: Learn how to better leverage the options you already provide.
  • Drive Greater Autopay Enrollment: Explore opportunities to improve efficiency and retention.
  • Build for a Digital-First Future: Prepare for evolving payment and communication preferences.

Hosted by Colin Zalewski, One Inc's VP of product management, this session is ideal for senior leaders in finance, treasury, billing, collections, and payments who are focused on modernizing payment operations and improving the policyholder experience. 

Don’t miss this timely and informative webinar. Watch today!

 

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