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Customer Journey Mapping: Meeting Insurance Customers Where They Are
In part 3 of our Insurance Customer Journey Blog Series, we delve more into why customer journey mapping is critical...
5 min read
New Gender Equality Regulations in California Auto Insurance
California has joined a growing number of states moving towards gender equality in personal auto insurance. Effective January 1, 2019, insurers can no longer include gender – whether as a stand-alone factor or in combination with any other factor – when calculating rates for private passenger automobile insurance policies.
