1 minute read
Technology is transforming the insurance industry, so why do many insurers still rely on checks for claim payments? The future of insurance is now. It’s time to modernize payments.
9 minute read
Technology is transforming the insurance industry, so why do many insurers still rely on checks for claim payments? The future of insurance is now. It’s time to modernize payments.
9 minute read
Optimizing transformation initiatives by effectively managing the people side of change increases ROI, delivers customer value, and improves outcomes.
8 minute read
As insurers work on digital transformation and better customer experience, it’s important to remember that the agent experience also matters.
11 minute read
An insurance talent crunch is taking shape, but technology and upskilling have the potential to boost operational efficiency and employee engagement.
9 minute read
Inflation is driving up claims costs and hurting insurer loss ratios. Here’s how next generation technologies and payment process optimization can improve loss ratios and reduce expenses.
12 minute read
Insurance automation can make the claims process more efficient, resulting in faster settlements. It can also pave the way for more empathetic claims handling.
10 minute read
Cybersecurity is a growing concern for the insurance industry. Insurers are dealing with a surge in cyber claims from customers, while also defending their own systems from cyberattack. Here’s the latest data.
10 minute read
Insurers have big plans for big data, but first they need to alleviate data privacy fears. Here’s why consumers are worried and how insurers can help.
13 minute read
Data and AI are driving insurance transformation, but to gain a competitive edge, insurers need to figure out how to leverage data successfully.
10 minute read
To improve customer experience, insurers need to take modern policyholder communication preferences into account. Here’s what policyholders want and expect.