9 minute read
Telematics options have been around for a while, but new connected car telematics capabilities are increasing the potential benefits.
9 minute read
Why aren’t insurers further along in improving the customer experience? Exposed gaps in technology, data, and digital engagement say it’s time for insurers to reimagine the customer journey.
7 minute read
Virtual cards improve the insurance claims payment process for insurers in 5 ways: reducing expense, providing instant payment access, improving cash flow, increasing security, and enabling detailed remittances.
12 minute read
TCPA compliance can be overwhelming for insurers. Learning how to manage customer express consent opt-ins and opt-outs can significantly reduce the risk of severe penalties.
24 minute read
From virtual customer experiences to robotic process automation to employment growth and more, 2021 insurance trends will set the tone for years to come.
5 minute read
Insurtech is a force to be reckoned with. Learn about the collaboration between innovation, technology, start-ups, and insurers.
8 minute read
To build a digital center of excellence, insurance companies will need to succeed in four key areas. Let’s take a deeper dive into each of these cornerstones.
10 minute read
Learn the alternative work arrangements insurers are using to attract new talent, such as flexible working hours/flex-time, remote work, and job sharing.
7 minute read
Many policyholders prefer to pay premiums and receive claims checks digitally. However, insurers who want to deliver these options must first overcome these six challenges to digital payment adoption in the insurance industry.
6 minute read
Learn how self-service portals, document attachment, and effective vendor onboarding practices can simplify vendor reconciliation and help insurers experience an increased vendor digital payment adoption rate.
10 minute read
Learn how digital processes and payments can bring rapid bank decisions, insurer risk reduction and an optimized customer experience in mortgagee property claim damage payments.