9 minute read
Digital Engagement Engenders Transparency & Trust
How can insurers quickly improve customer relationships and trust levels? By improving the quality and frequency of their digital customer engagement.
11 minute read
Redefining Change: A Pathway to Innovation and Growth
Continuous change is the new reality; Insurers must embrace it as a driver of innovation and growth, harnessing technology, data, and AI to build and enhance their organizational change capabilities.
9 minute read
5 Things Insurers Need to Know About Digital Wallet Payments
Digital wallets are fast becoming customers’ preferred payment method. Here are 5 key things insurers need to know right now.
9 minute read
A Superior Experience: Digital Insurance Premium Refunds & Agent Commission Payments
How can insurers use the convenience, cost-savings, and efficiencies of digital disbursements for more than just claims? Learn how to delight both customers and agents.
9 minute read
The Key to Faster APIs: Developer Hubs
What if you could go live 25% faster with your new digital payment capabilities? Learn how Developer Hubs are helping developers work with improved quality, efficiency, and speed.
9 minute read
Reimagining the Insurance Customer Journey: Why Now?
Why aren’t insurers further along in improving the customer experience? Exposed gaps in technology, data, and digital engagement say it’s time for insurers to reimagine the customer journey.
7 minute read
5 Ways Virtual Cards Improve the Insurance Claims Payment Process
Virtual cards improve the insurance claims payment process for insurers in 5 ways: reducing expense, providing instant payment access, improving cash flow, increasing security, and enabling detailed remittances.
12 minute read
Why Insurers Need to Know About the TCPA
TCPA compliance can be overwhelming for insurers. Learning how to manage customer express consent opt-ins and opt-outs can significantly reduce the risk of severe penalties.
24 minute read
Insurance Industry: 12 Trends for 2021
From virtual customer experiences to robotic process automation to employment growth and more, 2021 insurance trends will set the tone for years to come.
5 minute read
Stepping off the Curb: Insurers at the Intersection of Insurtech and Core
Insurtech is a force to be reckoned with. Learn about the collaboration between innovation, technology, start-ups, and insurers.
8 minute read
Build a Digital Center of Excellence on These Four Cornerstones
To build a digital center of excellence, insurance companies will need to succeed in four key areas. Let’s take a deeper dive into each of these cornerstones.