11 minute read
The State of Social Inflation: Costs, Causes & Potential Solutions
Social inflation is making liability claims more expensive. Here’s a look at the costs, causes and potential solutions.
12 minute read
Check Fraud is Rising: Why Paper Claim Payments Increase Risk
Organized mail theft and check fraud are rising. Learn why paper claim disbursements increase risk for insurers, vendors, and insureds—and how insurers should respond.
10 minute read
Achieving Next-Level Data Strategy Maturation
The insurance industry is only beginning to see the full potential of data. Achieving progress now will require next-level data strategy maturation.
10 minute read
Building a Culture of Change Resiliency
Why do some companies thrive in the face of change while others fail? The answer can be found in each company’s level of change resiliency.
11 minute read
How Insurers Can Set Themselves Apart by Embracing Customer Centricity
To improve customer experience, retention, and profits, insurance carriers are beginning to tap into the power of customer centricity.
9 minute read
Millennial and Gen Z Digital Wallet Preferences
Digital wallets are catching on as a fast, secure payment method. Insurers shouldn’t ignore Millennial and Gen Z digital wallet preferences.
10 minute read
The Advantages of Digital Claims Processing
Insurers are struggling to keep policyholders happy, especially during the claims process. Digital claims processing offers a better way to serve policyholders.
14 minute read
12 Insurance Industry Trends for 2023
Disruption in the insurance industry will continue next year. To survive and thrive, insurance leaders need to be aware of these 12 insurance trends for 2023.
9 minute read
Voice of the Customer: Asking, Listening & Loyalty
People are sharing their customer experiences, and others are listening. Insurers that want to boost customer loyalty should be listening, too.
8 minute read
How Insurance Customer Experience Can Fuel Growth
Insurers are competing for market growth. The key to success may lie in delivering in a positive customer experience.
6 minute read
Accelerators: Increasing Speed to Market with Reduced Development
By enabling the agility and flexibility insurers need to pivot quickly and increase speed to market, low code integration accelerators can be a game changer.