9 minute read
5 Ways to Optimize Your Transformation Initiatives
Optimizing transformation initiatives by effectively managing the people side of change increases ROI, delivers customer value, and improves outcomes.
13 minute read
Revolutionizing Insurance Payments: A Unified Approach
Unifying inbound and outbound payments improves operations, from premium collection to claims disbursements, and boosts policyholder satisfaction.
8 minute read
Improving the Agent Experience: How Insurers Can Thrive
As insurers work on digital transformation and better customer experience, it’s important to remember that the agent experience also matters.
11 minute read
The Insurance Talent Crunch: How Technology and Upskilling Can Help
An insurance talent crunch is taking shape, but technology and upskilling have the potential to boost operational efficiency and employee engagement.
9 minute read
Improving Insurer Loss Ratios with Next-Gen Technologies & Payment Process Optimization
Inflation is driving up claims costs and hurting insurer loss ratios. Here’s how next generation technologies and payment process optimization can improve loss ratios and reduce expenses.
12 minute read
Insurance Automation: Enabling Efficiency & Empathy
Insurance automation can make the claims process more efficient, resulting in faster settlements. It can also pave the way for more empathetic claims handling.
10 minute read
Cybersecurity & Risk Management: A Critical Insurer Focus
Cybersecurity is a growing concern for the insurance industry. Insurers are dealing with a surge in cyber claims from customers, while also defending their own systems from cyberattack. Here’s the latest data.
10 minute read
Data Privacy: The Insurance Industry’s Next Obstacle
Insurers have big plans for big data, but first they need to alleviate data privacy fears. Here’s why consumers are worried and how insurers can help.
13 minute read
Data and AI Are Driving Insurance Transformation
Data and AI are driving insurance transformation, but to gain a competitive edge, insurers need to figure out how to leverage data successfully.
10 minute read
Policyholder Communication Preferences: What Do Today’s Insurance Customers Want?
To improve customer experience, insurers need to take modern policyholder communication preferences into account. Here’s what policyholders want and expect.
12 minute read
3 Ways Network Tokenization Benefits Insurers
Network tokenization benefits insurers in 3 critical ways: increasing revenue, reducing costs, and improving the policyholder experience.