7 minute read
How to Facilitate Convenient and Secure Phone Payments
Insurers need to provide convenient and secure payments, but that isn’t always easy by phone. A new option is providing a solution to this problem.
15 minute read
From Bottlenecks to Breakthroughs: Improving Treasury Operations for Insurers
Automated reconciliation of payments improves workflow efficiency, reduces costs, and increases accuracy for insurance operations.
9 minute read
Optimizing the Vendor Claim Payment Experience
Optimizing the vendor claim payment experience through using digital vendor payments and diligent onboarding practices helps insurers achieve significant cost savings and operational efficiencies.
9 minute read
The Next Frontier in Insurance Policyholder Data and Personalization
Customer data is an extremely valuable asset for carriers across the insurance value chain. Here’s how data and personalization can benefit both the policyholder and insurer.
11 minute read
12 Insurance Industry Trends for 2022
Here are 12 property/casualty insurance industry trends that will drive the ability to provide a frictionless customer experience in 2022.
8 minute read
1099 Reporting: What Insurers Need to Know
1099 reporting requirements create numerous opportunities for human error. Here's what insurance companies need to know about 1099 filing.
9 minute read
Leveraging New Technology to Optimize Customer Experience
How can insurers leverage emerging technology to optimize the customer experience? By ensuring it addresses 3 significant needs: speed, convenience, and transparency.
11 minute read
10 Ways Low Code/No Code Drives Insurer Competitive Advantage
Low code/no code tools drive insurer competitive advantage by enabling the agility and innovation needed to meet customer demand for a superior digital experience.
10 minute read
Customer Journey Mapping: Meeting Insurance Customers Where They Are
Insurers need to pay attention to the end-to-end customer journey if they want to optimize the customer experience, increase retention, and stay competitive.
8 minute read
The Pandemic Has Boosted Mobile Payments – But There’s Still Potential for Insurers to Tap
Learn why insurers must tap into the considerable potential of mobile payment capabilities to meet increasing customer expectations.
9 minute read
Digital Engagement Engenders Transparency & Trust
How can insurers quickly improve customer relationships and trust levels? By improving the quality and frequency of their digital customer engagement.