12 minute read
Why Insurers Need to Know About the TCPA
TCPA compliance can be overwhelming for insurers. Learning how to manage customer express consent opt-ins and opt-outs can significantly reduce the risk of severe penalties.
12 minute read
Check Fraud is Rising: Why Paper Claim Payments Increase Risk
Organized mail theft and check fraud are rising. Learn why paper claim disbursements increase risk for insurers, vendors, and insureds—and how insurers should respond.
24 minute read
Insurance Industry: 12 Trends for 2021
From virtual customer experiences to robotic process automation to employment growth and more, 2021 insurance trends will set the tone for years to come.
5 minute read
Stepping off the Curb: Insurers at the Intersection of Insurtech and Core
Insurtech is a force to be reckoned with. Learn about the collaboration between innovation, technology, start-ups, and insurers.
8 minute read
Build a Digital Center of Excellence on These Four Cornerstones
To build a digital center of excellence, insurance companies will need to succeed in four key areas. Let’s take a deeper dive into each of these cornerstones.
10 minute read
How Flex Work Helps Insurance Companies Solve the Talent Shortage
Learn the alternative work arrangements insurers are using to attract new talent, such as flexible working hours/flex-time, remote work, and job sharing.
7 minute read
6 Challenges to Digital Payment Adoption in the Insurance Industry
Many policyholders prefer to pay premiums and receive claims checks digitally. However, insurers who want to deliver these options must first overcome these six challenges to digital payment adoption in the insurance industry.
6 minute read
The World of Vendor Payments (Claim Payment Challenge Part 4)
Learn how self-service portals, document attachment, and effective vendor onboarding practices can simplify vendor reconciliation and help insurers experience an increased vendor digital payment adoption rate.
10 minute read
Optimizing the Customer Experience for Mortgagee Property Claim Payments (Claim Payment Challenge Part 3)
Learn how digital processes and payments can bring rapid bank decisions, insurer risk reduction and an optimized customer experience in mortgagee property claim damage payments.
7 minute read
Streamlining Total Loss Lienholder Payments (Claim Payment Challenge Part 2)
Lienholder payments are one of the more challenging of insurance disbursements. Find out how insurers can simplify lienholder payments by going digital.
8 minute read
Webinar Recap: Payments - The Most Frequent and Forgotten Interaction
Retention and loyalty are driven by customer experience. Check out the webinar to learn how policyholders differ today from a decade ago.