8 minute read
Webinar Recap: Payments - The Most Frequent and Forgotten Interaction
Retention and loyalty are driven by customer experience. Check out the webinar to learn how policyholders differ today from a decade ago.
9 minute read
The Insurance Payments Gap: What Policyholders Want vs. What Insurers Deliver
Recent Celent research reveals a measurable gap between what policyholders want and what insurers are prioritizing, with a communications problem hiding inside it.
4 minute read
Driving Customer Innovation and Value Together: The Power of Ecosystems
Strategic partnerships are integral to the modern insurance ecosystem. Check out some examples of One Inc's many important partnerships, such as Guidewire.
7 minute read
The Claim Payment Challenge: Simplifying Multi-Party Payments (Part 1)
Introduces four complex claims payment challenges in insurance, including multi-party , lienholder, mortgagee, and vendor payments.
6 minute read
How to Reduce Time-to-Close Through Automation
Speeding up time-to-close increases insurance company claim satisfaction. Learn three ways to digitize your claims processes and the advantages .
7 minute read
The Four C’s of a Modern Customer Experience
Policyholder retention is increasingly challenging. However, the four C’s of customer service can help. Find out how these strategies work in insurance .
8 minute read
New Gender Equality Regulations in California Auto Insurance
Learn about California's auto insurance gender regulations - filing a new class plan application, talking to policyholders. Driver Safety Infographic.
7 minute read
Graph Theory: Using Data to Fight Insurance Fraud
What is graph theory? Find out how insurers are using graph theory to reduce the loss adjustment expenses caused by fraudulent claims each year.
7 minute read
Sharpen Your Combined Ratio with Three Digital Insurance Advancements
Want to sharpen your insurance combined ratio? Learn how to save costs and improve margins cost by leveraging these user-friendly digital advancements.
7 minute read
The Critical Role of Digital Payments in a Remote Insurance Environment
With remote work and social distancing, insurers are rethinking their approach to payments. Find out how digital payments can help solve modern challenges.
18 minute read
5 Growth Strategies from Top-Rated Insurance Companies
Learn about the growth strategies used by award-winning insurance companies, including digitization, corporate responsibility, flexible pricing, and more.