10 minute read
Why do some companies thrive in the face of change while others fail? The answer can be found in each company’s level of change resiliency.
11 minute read
To improve customer experience, retention, and profits, insurance carriers are beginning to tap into the power of customer centricity.
6 minute read
By enabling the agility and flexibility insurers need to pivot quickly and increase speed to market, low code integration accelerators can be a game changer.
11 minute read
An insurance talent crunch is taking shape, but technology and upskilling have the potential to boost operational efficiency and employee engagement.
12 minute read
Insurance automation can make the claims process more efficient, resulting in faster settlements. It can also pave the way for more empathetic claims handling.
9 minute read
Optimizing the vendor claim payment experience through using digital vendor payments and diligent onboarding practices helps insurers achieve significant cost savings and operational efficiencies.
11 minute read
Here are 12 property/casualty insurance industry trends that will drive the ability to provide a frictionless customer experience in 2022.
9 minute read
How can insurers leverage emerging technology to optimize the customer experience? By ensuring it addresses 3 significant needs: speed, convenience, and transparency.
8 minute read
Learn why insurers must tap into the considerable potential of mobile payment capabilities to meet increasing customer expectations.
24 minute read
From virtual customer experiences to robotic process automation to employment growth and more, 2021 insurance trends will set the tone for years to come.