9 minute read
Voice of the Customer: Asking, Listening & Loyalty
People are sharing their customer experiences, and others are listening. Insurers that want to boost customer loyalty should be listening, too.
10 minute read
By The One Inc Content Team on
Embedded insurance is revolutionizing the insurance purchase and selling process, offering numerous opportunities and challenges for insurers. Its growth ultimately provides consumers with greater convenience and value.
Tags: #GoDigital
9 minute read
By The One Inc Content Team on Jan 5, 2023 5:00:00 AM
People are sharing their customer experiences, and others are listening. Insurers that want to boost customer loyalty should be listening, too.
8 minute read
By The One Inc Content Team on Nov 17, 2022 5:00:00 AM
Insurers are competing for market growth. The key to success may lie in delivering in a positive customer experience.
Tags: Customer Experience
6 minute read
By The One Inc Content Team on Nov 3, 2022 5:00:00 AM
By enabling the agility and flexibility insurers need to pivot quickly and increase speed to market, low code integration accelerators can be a game changer.
Tags: Technology & Innovation
11 minute read
By The One Inc Content Team on Oct 20, 2022 5:00:00 AM
Global warming is creating new risks. Insurers need new risk mitigation strategies to help them and their policyholders navigate climate change.
Tags: Digital Payments, Climate Change
10 minute read
By The One Inc Content Team on Oct 6, 2022 5:00:00 AM
With global temperatures and sea levels rising, climate change is creating an insurance crisis in parts of the United States.
Tags: Digital Payments, Climate Change
12 minute read
By The One Inc Content Team on Aug 18, 2022 5:00:00 AM
Telematics and IoT are creating a wealth of data. It’s time for insurers to leverage this data to create better policyholder experiences.
Tags: Big Data, Digital Payments
9 minute read
By The One Inc Content Team on Aug 4, 2022 5:00:00 AM
Technology is transforming the insurance industry, so why do many insurers still rely on checks for claim payments? The future of insurance is now. It’s time to modernize payments.
Tags: Claims, Digital Payments
9 minute read
By The One Inc Content Team on Jul 28, 2022 5:00:00 AM
Optimizing transformation initiatives by effectively managing the people side of change increases ROI, delivers customer value, and improves outcomes.
Tags: Customer Experience
8 minute read
By The One Inc Content Team on Jul 21, 2022 5:00:00 AM
As insurers work on digital transformation and better customer experience, it’s important to remember that the agent experience also matters.
Tags: Agent
11 minute read
By The One Inc Content Team on Jun 29, 2022 5:00:00 AM
An insurance talent crunch is taking shape, but technology and upskilling have the potential to boost operational efficiency and employee engagement.
Tags: Technology & Innovation