4 min read
Customer Journey Mapping: Meeting Insurance Customers Where They Are
In part 3 of our Insurance Customer Journey Blog Series, we delve more into why customer journey mapping is critical...
6 min read
Navigating 3 New Workers’ Comp Challenges: Tips & Resources for Insurers
Discussions about the coronavirus and workers’ compensation have dominated the industry since the early days of the pandemic. Who is responsible when an employee contracts the coronavirus on the job? How can employers ensure safe working conditions for their remote workers? What can be done to minimize losses in an economy stricken by turmoil?
