Karen Furtado, Partner of Strategy Meets Action will join Kevin Ostrander, EVP of One Inc to discuss the acceleration of digital payments transformation and why digital payments are red hot right now in insurance.
In recent years, more and more insurers have implemented digital payments solutions to deliver a better customer experience. Those insurers who haven't, have been realizing the gap, with some even struggling, especially when it comes to getting claim payments out the door. The drive to reduce expenses has also become even more of a priority than in years past.
After years of struggling to meet the growing demand for digital enablement, insurers now have access to a virtual cornucopia of innovative technology that has reshaped the entire industry. Today’s insurance experience is marked by a sleeker, more efficient business model, and a hyper-personalized approach to the customer relationship. But how can the average company – especially one that is still tied to inflexible core systems – compete with the wave of digitally agile market newcomers?
Karen and Kevin will deliver an engaging discussion around real-world insights they are hearing from various insurance companies. Jennifer Overhulse, Principal at St. Nick Media will moderate Q&A for this interactive webinar. Join this panel of industry veterans to learn why the time is NOW to embrace one platform for digital payments across your organization.
SMA Strategy Meets Action
St. Nick Media Services
As an added bonus, customer registrants will receive a free copy of the SMA Payments report, 'DIGITAL PAYMENTS ARE RED HOT IN INSURANCE: Accelerating the Digital Transformation of Inbound and Outbound Payments'.