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One Inc’s Spring ’16 Release enables P/C Insurance Companies to Gain Market Share, Improve Processes and Provide a Higher Level of Customer Service

Jun 13, 2016 9:01:00 AM

Future-driven components, including ePay™, SocialPay™ and SignOne™, highlight latest release of InsureOne enterprise platform

Monday, June 13, 2016
Folsom, California

One, Inc., the leading provider of cloud-based insurance software, today announced their Spring, 2016 Release, which includes:

  • ePay™
  • SocialPay™
  • SignOne™
  • ClaimsPay®
  • Enhancements to PolicyOne™, AppOne™ and ProcessOne®

One, Inc.’s SaaS architecture enables a seamless delivery of enhancements to their comprehensive platform, which includes core functions—policy administration, rating, billing and claims – plus agency management, payment processing, lead management and portals.

“Continuous improvement is our goal, and our SaaS architecture enables us to deliver on our promise to insurers—to make upgrades more often, with less customer risk and much lower adoption costs,” said Christopher W. Ewing, President & CEO, One, Inc. “Our teams—development, services and customer care—work together to make sure our platform meets the demands of an ever-changing market.” New components added to the InsureOne Suite include: ™

ePay™

  • Enables better customer service by allowing call center agents to take payments without recording the credit card number; and
  • Increases data security and reduces the scope of PCI compliance.

SocialPay™

  • Enables private and secure payments and reminders via social media; and
  • Streamlines the payment process for users by allowing them to log into insurance company portals using their Facebook credentials.

SignOne™

  • Complete integrated digital signature solution;
  • More efficient sales and customer service and streamlined processing through robust electronic signature capabilities;
  • Integrated into the InsureOne™ suite to lower implementation time and costs; and
  • Includes a robust set of APIs to integrate into standalone applications.

ClaimsPay®

  • Complete claims management solution;
  • Increased productivity via defined business rules, letter generation, scheduled reports, workflows, and alerts, all in a paperless environment;
  • Fraud reduction via duplicate payment warnings, integration with ISO Claims Search and custom reports;
  • Improved decision making through an extensive collection of reports and dashboards that enable better service to claimants and insureds; and
  • Streamlined workflow and information sharing via pre-defined connectors that simplify integration and information sharing with third-party systems.

Selected innovations in the Spring ‘16 release include enhancements to:

PolicyOne™

  • Enhanced rating flexibility enables more targeted pricing on both new business and renewals, including rate capping
  • Improved underwriting results via additional out-of-the box 3rd party integrations; and
  • Added speed and efficiency at the point of sale through enhanced print functionality and integrated document editing.

AppOne™

  • Lower costs and faster processing though the elimination of manual entry via integrated SignOne capabilities;
  • Faster, more accurate quoting and increased sales though one-click updating of all leads and automatic generation of comparative quoting documents; and
  • Reduced E&O risk though automated transaction verification and a complete transaction history.

ProcessOne®

  • A more streamlined user experience enabling new customers to transition from a quote number to policy number;
  • Improved financial reporting through more detailed tracking and verification of transactions and payment types for each bank account; and
  • A more comprehensive understanding of customer needs via enhanced reporting for IVR, including call volume and outbound payment tracking.

“This release brings One, Inc. a step closer to providing everything insurers need to conduct business—all in ONE modern platform,” commented Tim Tyannikov, Chief Operating Officer, One, Inc. “We are always looking towards the future with respect to what insurers will need—and are already working on the roadmap for our Fall, 2016 Release and beyond.”

ABOUT ONE, INC.
One Inc provides insurance companies and managing general agencies (MGAs) a digital payments platform designed to maximize the retention of a new generation of policyholders—while reducing security risks and minimizing processing costs. The One Inc platform combines multi-channel digital communications with electronic payment processing for both premiums (Digital Payments) and claims (ClaimsPay®) to create a frictionless payment experience for customers. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars a year in payments for customers. For more information, please visit www.oneincsystems.com

 

Topics: Press Release
Jennifer Overhulse

Written by Jennifer Overhulse