Elimination of PCI compliance risk and exposure, along with expanded outbound digital engagement capabilities drive switch from previous vendor
January 9, 2018
One, Inc., the leading digital payments platform for the insurance industry, announced that SIUPREM has chosen the integrated One, Inc. ProcessOne® payment processing solution and ContactOne™ digital engagement solution. Based in Alpharetta, Georgia, SIUPREM provides premium financing for personal and commercial lines of insurance in all 50 states.
ProcessOne® will replace the current legacy payment processing vendor with a SIUPREM-branded portal, delivering a seamless end user experience. In addition, ProcessOne® provides a modern digital footprint for SIUPREM, including integration with their mobile app and a full IVR system for payments by phone.
“We chose ProcessOne® because it was the only solution that gave us both the operational benefits we needed around reconciliations and reducing our PCI compliance burden while also upgrading our customer digital interface, including event-based digital communications, the ability to pay by text, email notifications, and an IVR system enabling payments by phone,” said John W. LaMay, Jr., president, SIUPREM, Inc.
SIUPREM will leverage ProcessOne® capabilities that include recurring credit card payments, an option for social media payments, and replacement of their current batch file process with real-time posting.
“Adding SIUPREM to our growing list of digital engagement customers is particularly exciting for us, given their status as a premium finance company,” said Christopher W. Ewing, CEO, One, Inc. “This is a particularly powerful use case because SIUPREM is making such extensive use of our full digital engagement suite—from payments to IVR and a branded portal all connected to their back-end system, and able to create event-based notifications via inbound and outbound digital channels.”
ABOUT SIUPREM, INC. (SIUPREM)
SIUPREM, Inc. is a full service independently-owned premium finance company servicing independent agents since 1969. SIUPREM provides financing for both personal and commercial lines of insurance coverage in all 50 states. SIUPREM is fully integrated with all AMS products and provides exclusive insured, agent, MGA, and company access. SIUPREM combines these industry–leading technologies with exceptional customer service, delivering creative finance solutions for any application.
ABOUT ONE, INC.
One Inc provides insurance companies and managing general agencies (MGAs) a digital payments platform designed to maximize the retention of a new generation of policyholders—while reducing security risks and minimizing processing costs. The One Inc platform combines multi-channel digital communications with electronic payment processing for both premiums (Digital Payments) and claims (ClaimsPay®) to create a frictionless payment experience for customers. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars a year in payments for customers. For more information, please visit www.oneincsystems.com