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Western National Case Study

The Challenge of New Customer Expectations

The challenges of the paper check world, along with the increasing customer demand for a superior digital experience, brought about a digital payments transformation at Western National Insurance Group. After they decided to replace their core claim system with Guidewire’s ClaimCenter, their focus turned to payments and their customers’ experience.


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The One Inc Content Team strives to provide valuable insights about digital trends and payments innovation for the insurance community.

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