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The One Inc Content Team

The One Inc Content Team

The One Inc Content Team strives to provide valuable insights about digital trends and payments innovation for the insurance community.

Recent posts by The One Inc Content Team

3 min read

Build a Digital Center of Excellence  on These Four Cornerstones

By The One Inc Content Team on Mar 18, 2021 11:13:51 AM

Digitization is finally gaining momentum in the insurance industry. TransUnion has identified insurance digitization as one of the four insurance trends resulting from COVID-19. Digitization efforts grew 20% in the past year, and rapid digitization is expected to strengthen in 2021.

Topics: Digital Center of Excellence
3 min read

6 Challenges to Digital Payment Adoption in the Insurance Industry

By The One Inc Content Team on Feb 11, 2021 10:28:25 AM

Insurance payments are going digital. Many insurers already accept inbound premium payments from policyholders. Now outbound claims payments are also catching on. These changes will bring benefits to both insurance companies and insurance customers. However, before these benefits can be realized, there are six challenges that must be overcome.

Topics: Payments #GoDigital
3 min read

How to Reduce Time-to-Close Through Automation

By The One Inc Content Team on Dec 17, 2020 6:00:00 AM

In the claims process, speed matters. The 2019 J.D. Power U.S. Auto Claims Satisfaction Study found that customer satisfaction with the claims process had reached an all-time high, an improvement that was fueled by shorter cycle times.

Topics: Technology & Innovation Claims
3 min read

The Four C’s of a Modern Customer Experience

By The One Inc Content Team on Dec 2, 2020 6:00:00 AM

Want to keep your policyholders? Then you better keep them happy. There are almost no second chances. In today’s switching economy, you can’t count on loyalty.

Topics: Customer Experience
3 min read

Sharpen Your Combined Ratio with Three Digital Insurance Advancements

By The One Inc Content Team on Nov 19, 2020 7:00:00 AM

Insurers are under increased pressure to improve their profitability, and digitalization provides a clear way forward.

Topics: Technology & Innovation Profits & Loss