<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=286651792909821&amp;ev=PageView&amp;noscript=1">
The One Inc Content Team

The One Inc Content Team

The One Inc Content Team strives to provide valuable insights about digital trends and payments innovation for the insurance community.

Recent posts by The One Inc Content Team

3 min read

Reimagining the Insurance Customer Journey: Why Now?

By The One Inc Content Team on Jun 22, 2021 8:05:59 AM

In this Insurance Customer Journey Blog Series, we’ll discuss why reimagining the customer journey is critical, where the current improvement gaps among insurers lie, and further delve into ways these gaps can be addressed.

Topics: customer journey
3 min read

5 Ways Virtual Cards Improve the Insurance Claims Payment Process

By The One Inc Content Team on Jun 3, 2021 10:06:30 AM

Today’s companies and consumers expect digital options in their daily transactions, and insurance claim payments are no exception. Increasingly, insurance carriers are looking to replace costly paper checks with more modern alternatives. And although ACH has been a great initial step into quicker fund transfer, virtual claim payments are fast becoming a smart check replacement because of the additional benefits they offer.

Topics: Virtual Cards
5 min read

Why Insurers Need to Know About the TCPA

By The One Inc Content Team on May 25, 2021 11:13:51 AM

The Telephone Compliance Protection Act (TCPA) was enacted in 1991.The law places restrictions on telemarketing calls, the use of automatic telephone dialing systems (ATDS) and the use of pre-recorded or artificial voice messages. Updates to the TCPA include the creation of the Do Not Call Registry in 2003.

Topics: TCPA
3 min read

Build a Digital Center of Excellence  on These Four Cornerstones

By The One Inc Content Team on Mar 18, 2021 11:13:51 AM

Digitization is finally gaining momentum in the insurance industry. TransUnion has identified insurance digitization as one of the four insurance trends resulting from COVID-19. Digitization efforts grew 20% in the past year, and rapid digitization is expected to strengthen in 2021.

Topics: Digital Center of Excellence
3 min read

6 Challenges to Digital Payment Adoption in the Insurance Industry

By The One Inc Content Team on Feb 11, 2021 10:28:25 AM

Insurance payments are going digital. Many insurers already accept inbound premium payments from policyholders. Now outbound claims payments are also catching on. These changes will bring benefits to both insurance companies and insurance customers. However, before these benefits can be realized, there are six challenges that must be overcome.

Topics: Payments #GoDigital