4 min read
Customer Journey Mapping: Meeting Insurance Customers Where They Are
According to a recent McAfee survey, 97% of organizations use some type of cloud service — and for good reason. By using an online backup and storage solution, you can reduce your company's reliance on paper, free up your own computer power, and ensure more secure data storage and accessibility.
According to a recent study conducted by Novarica, the number of insurance organizations using cloud computing as part of their technology architecture has tripled, growing from less than 20% just a few years ago to more than 70% today. And while the early adoption of cloud computing may have been slow pulling out of the starting gate, it is now more commonplace, becoming a necessary tool for property and casualty insurers looking to make real-time connections between people, services, devices, data, etc.