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4 min read

Optimizing the Customer Experience for Mortgagee Property Claim Payments (Claim Payment Challenge Part 3)

By Anne Freitas on Jan 28, 2021 6:30:00 AM

In part 2 of this four-part series, we took a deeper look into the pain points of lienholder payment, what’s involved with the auto total loss process, and the benefits digitization can provide. Here in part 3, we delve into the cumbersome process of mortgagee property claim payments, the difference between monitored and non-monitored claims, and the opportunity to optimize the customer experience.

Topics: Payments Mortgagee Claim