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One Inc: 2019 to 2020 and Beyond!

The blog is not typically the place for tooting one's own horn. However, just for today, we'd love to take a short detour to look at what makes One Inc tick (aside from the mixed metaphors).

While we tend to be an enthusiastic bunch to begin with, as we've rolled into the new year with all the momentum of a SpaceX craft, we're absolutely thrilled to be bursting with opportunity and innovation. As an exercise in gratitude (one of our favorite hobbies), we reflect on all the exciting achievements that have set us on our current trajectory. A few highlights include:

1) Newest ClaimsPay® Release

We’ve taken our digital payments platform to next level with the latest release of ClaimsPay®. Among the many new features and benefits, our claims payment solution saves insurers time by streamlining multiple-party disbursement and vendor payments, simplifying reporting and reconciliation, and of course, enabling instant digital payments. ClaimsPay also allows our customers to delight policyholders through advanced digital engagement options. Check out the demo video to see how it works.

2) Optimized Premiums Payments

Our inbound payments platform is stronger than ever with a series of recent enhancements and optimizations designed to make our customers’ lives and jobs easier. A few examples include added wallet functionality in the payment portal and modal to help insureds pay their premiums quickly using their saved payment methods, as well as the fully compliant communications module that provides a single, unified way to communicate with policyholders through multiple channels. This year, we'll be adding even more features and functionalities to our inbound and outbound payments platform.

3) Growing Customer Base

We’re proud to provide the payments platform for a customer base over 100 strong. To list just a few of our newest customers who signed up with us in 2019:

4) The Main Events

This past year, we had the pleasure of attending multiple industry events, including Dig-In, IASA, and InsureTech Connect, among many others. We enjoyed seeing all the familiar faces – as well as many new ones! A few upcoming Q1 events include:

  • NAMIC Claims Conference (February 11-13, 2020)
  • PLRB Claims Conference (March 8-11, 2020)
  • iPipeline Connections Conference (March 15-17, 2020)

Be sure to check our Events page for the latest updates. See you at the show!

5) 12 Trends for 2020

As a follow-up to our most requested blog article of 2019, we’ve published the 12 Trends for 2020. New topics include telematics, micro-mobility, virtual reality, and other hot issues that are expected to rattle the industry this year.


Keeping the momentum going in 2020, we're continually building and enhancing our platform to help insurers achieve maximum success with the most up-to-date, effective, user-friendly digital payments solution for the insurance industry.

We'd like to wish all our customers, partners, team members, friends, family, and visitors a Happy, Healthy, Prosperous New Year!

Sincerely Yours,

The Team at One Inc

p.s. We have a few more fun One Inc announcements just around the bend, so stay tuned as  we get those all tidied up for you.

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Patricia is passionate about helping insurers continue to achieve success in a rapidly changing industry. She offers news, insights, and tips to help you modernize your organization, boost efficiency, and provide a superior customer experience for today’s policyholders.

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