<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=286651792909821&amp;ev=PageView&amp;noscript=1">
4 min read

A Superior Experience: Digital Insurance Premium Refunds & Agent Commission Payments

By The One Inc Content Team on Jul 27, 2021 8:00:00 AM

To account for a reduction in driving during the pandemic, auto insurers gave back more than $18 billion in premiums, according to Insurance Journal1. That’s a great deal of money, but unfortunately, not all auto insurance customers noticed. A J.D. Power study2 found that only about 52% of auto insurance customers knew about the refunds. Those who were aware of the refunds had a more positive perception of their insurer’s brand than those who did not.

Topics: Digital Payments digital premium refunds