7 minute read
The Role of Customer Experience in Insurance Payments
At insurance companies, payments used to be considered a Finance and IT matter. Now, payments is a big part of the Customer Experience (CX) discussion.
7 minute read
Making Insurance Bill Payment a Policyholder Priority
How do today's consumers prioritize their home and auto premiums payments? Learn how digital engagement can policyholders prioritize their insurance bills.
6 minute read
Why Insurers are Dumping Generic Payment Processing
Insurers are replacing generic payment providers with insurance-specific solutions. Learn how to use payments as part of your customer retention strategy.
4 minute read
Are You Treating the Payments Process as a Customer Experience?
Many insurers simply do not view payment processing as an opportunity to improve customer experience, and to improve operational efficiency and costs.