14 minute read
How to Personalize Insurance Marketing for Better Results
Find out how insurers can personalize marketing through data and analytics to effectively connect with policyholders throughout the customer journey.
14 minute read
By Denise Solone on Jan 7, 2019 2:34:00 AM
Find out how insurers can personalize marketing through data and analytics to effectively connect with policyholders throughout the customer journey.
7 minute read
By Chris Piwinski on Nov 27, 2018 2:39:00 AM
Amazon may soon enter the insurance market in India and the UK. Is the United States next? Find out how to prepare your company to stay competitive.
Tags: Industry Trends, Customer Experience, Amazon
8 minute read
By Patricia Moore on Aug 10, 2018 2:48:00 AM
How can insurance companies get more sales? Find out how focusing on your current policyholders leads to more growth than customer acquisition alone.
10 minute read
By Patricia Moore on Aug 10, 2018 2:48:00 AM
Insurance is a high-churn industry, and many consumers just want the lowest price. Find out how to turn your policyholders into loyal brand advocates.
Tags: Payments, Customer Experience
9 minute read
By Patricia Moore on May 29, 2018 12:00:00 AM
Find out what the top 5 insurance companies have in common, and how you can use similar strategies to benefit your own policyholders.
7 minute read
By Colin Zalewski on May 22, 2018 7:00:00 PM
At insurance companies, payments used to be considered a Finance and IT matter. Now, payments is a big part of the Customer Experience (CX) discussion.
Tags: Payments, Customer Experience
7 minute read
By Scott Fallon on Apr 27, 2018 12:00:00 AM
How do today's consumers prioritize their home and auto premiums payments? Learn how digital engagement can policyholders prioritize their insurance bills.
Tags: Payments, Customer Experience
9 minute read
By Patricia Moore on Mar 23, 2018 7:00:00 PM
Amazon has set a high bar for consumer expectations. Learn what kind of customer experience keeps today's policyholders loyal to their insurance providers.
Tags: Customer Experience, Amazon
4 minute read
By Colin Zalewski on Feb 16, 2018 11:34:00 PM
Many insurers simply do not view payment processing as an opportunity to improve customer experience, and to improve operational efficiency and costs.
Tags: Payments, Customer Experience