7 minute read
How to Lower Your Combined Ratio by Reducing Admin Expenses
Find out how insurance leaders have simplified various operations and processes to reduce costs, and ultimately lowered their combined ratio.
15 minute read
From Bottlenecks to Breakthroughs: Improving Treasury Operations for Insurers
Automated reconciliation of payments improves workflow efficiency, reduces costs, and increases accuracy for insurance operations.
7 minute read
Blockchain and Insurance: A Closer Look (part 2)
Learn more about how blockchain is being used in the insurance industry today, including various use cases, issues, and limitations of the technology.
9 minute read
Blockchain and Insurance: A Closer Look (part 1)
What is blockchain, and how does it relate to insurance? Learn more about the history of blockchain technology and its impact on the insurance industry.
3 minute read
InsurTech and FinTech Defined
What is insurtech (InsureTech) and FinTech? Understand these insurance and financial technology definitions, and learn where One Inc fits in.
6 minute read
Insurance Industry Bands Together to Help California Wildfire Victims
Find out how the Insurance Industry Charitable Foundation (IICF) is helping Carr Fire victims and helping other relief efforts around California.
8 minute read
Mission Critical: Customer Retention vs. Acquisition in Insurance (Part 1)
How can insurance companies get more sales? Find out how focusing on your current policyholders leads to more growth than customer acquisition alone.
10 minute read
Mission Critical: Customer Retention vs. Acquisition in Insurance (Part 2)
Insurance is a high-churn industry, and many consumers just want the lowest price. Find out how to turn your policyholders into loyal brand advocates.
14 minute read
Three Payments Secrets All Insurance Leaders Need to Know
Learn how insurance leaders are tapping into digital payments to make a better experience for their policyholders and their company operations.
9 minute read
Customer Satisfaction Strategies Used by Top Auto-Insurance Companies
Find out what the top 5 insurance companies have in common, and how you can use similar strategies to benefit your own policyholders.
7 minute read
The Role of Customer Experience in Insurance Payments
At insurance companies, payments used to be considered a Finance and IT matter. Now, payments is a big part of the Customer Experience (CX) discussion.