9 minute read
Customer Satisfaction Strategies Used by Top Auto-Insurance Companies
Find out what the top 5 insurance companies have in common, and how you can use similar strategies to benefit your own policyholders.
10 minute read
By The One Inc Content Team on
Streamline compliance, enhance operations, and deliver superior provider and claimant experiences. Learn how digital payments are helping workers’ compensation insurers succeed.
Tags: Workers' Comp
9 minute read
By Patricia Moore on May 29, 2018 12:00:00 AM
Find out what the top 5 insurance companies have in common, and how you can use similar strategies to benefit your own policyholders.
7 minute read
By Colin Zalewski on May 22, 2018 7:00:00 PM
At insurance companies, payments used to be considered a Finance and IT matter. Now, payments is a big part of the Customer Experience (CX) discussion.
Tags: Payments, Customer Experience
7 minute read
By Scott Fallon on Apr 27, 2018 12:00:00 AM
How do today's consumers prioritize their home and auto premiums payments? Learn how digital engagement can policyholders prioritize their insurance bills.
Tags: Payments, Customer Experience
9 minute read
By Patricia Moore on Mar 23, 2018 7:00:00 PM
Amazon has set a high bar for consumer expectations. Learn what kind of customer experience keeps today's policyholders loyal to their insurance providers.
Tags: Customer Experience, Amazon
6 minute read
By Scott Fallon on Mar 1, 2018 12:00:00 AM
Insurers are replacing generic payment providers with insurance-specific solutions. Learn how to use payments as part of your customer retention strategy.
Tags: Payments, Industry Trends
4 minute read
By Colin Zalewski on Feb 16, 2018 11:34:00 PM
Many insurers simply do not view payment processing as an opportunity to improve customer experience, and to improve operational efficiency and costs.
Tags: Payments, Customer Experience