9 minute read
Customer Satisfaction Strategies Used by Top Auto-Insurance Companies
Find out what the top 5 insurance companies have in common, and how you can use similar strategies to benefit your own policyholders.
10 minute read
Preparing for Change in Workers' Compensation Insurance
Streamline compliance, enhance operations, and deliver superior provider and claimant experiences. Learn how digital payments are helping workers’ compensation insurers succeed.
7 minute read
The Role of Customer Experience in Insurance Payments
At insurance companies, payments used to be considered a Finance and IT matter. Now, payments is a big part of the Customer Experience (CX) discussion.
7 minute read
Making Insurance Bill Payment a Policyholder Priority
How do today's consumers prioritize their home and auto premiums payments? Learn how digital engagement can policyholders prioritize their insurance bills.
9 minute read
How Amazon is Changing the Insurance Industry
Amazon has set a high bar for consumer expectations. Learn what kind of customer experience keeps today's policyholders loyal to their insurance providers.
6 minute read
Why Insurers are Dumping Generic Payment Processing
Insurers are replacing generic payment providers with insurance-specific solutions. Learn how to use payments as part of your customer retention strategy.
4 minute read
Are You Treating the Payments Process as a Customer Experience?
Many insurers simply do not view payment processing as an opportunity to improve customer experience, and to improve operational efficiency and costs.